Terms and Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the Londonitsolution website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and Londonitsolution, operated by Digital Agency Marketing UK Ltd ("Company," "we," "us," or "our").

2. Services Description

Londonitsolution provides the following software development services:

• Custom Software Development
• Web Application Development
• Mobile App Development (iOS and Android)
• Enterprise Solutions Development
• Cloud Solutions and Migration
• Software Maintenance and Support
• IT Consulting Services

Specific services to be provided will be detailed in individual Statements of Work (SOW) or project agreements executed between the parties.

3. Acceptance of Engagement

3.1 All engagements commence upon execution of a written agreement (SOW, contract, or service agreement) by both parties.

3.2 Proposals, quotes, and estimates provided by us are valid for 30 days from the date of issue unless otherwise stated.

3.3 Any modifications to the scope of work must be documented in writing and agreed upon by both parties before implementation.

3.4 The Client agrees to provide timely feedback, required assets, and cooperation necessary for the successful completion of the project.

4. Payment Terms

4.1 Payment terms are as specified in the individual project agreement. Standard payment terms include:

• 50% deposit required before project commencement
• 50% balance payment upon project completion
• Monthly billing for ongoing retainer engagements

4.2 We reserve the right to suspend work if payment is not received according to agreed terms.

4.3 Late payments shall accrue interest at a rate of 2% per month or the maximum rate permitted by law, whichever is lower.

4.4 All fees are exclusive of applicable taxes unless otherwise stated.

4.5 Refunds are provided at our sole discretion based on the work completed and circumstances of the cancellation.

5. Project Timeline and Delivery

5.1 Project timelines are estimates based on information provided at project commencement. We shall make reasonable efforts to meet agreed-upon deadlines.

5.2 Delivery timelines may be extended due to:

• Changes to project scope or requirements
• Delayed feedback or approvals from the Client
• Force majeure events
• Third-party dependencies beyond our control

5.3 We shall notify the Client of any anticipated delays as soon as reasonably practicable.

5.4 Acceptance of deliverables shall be considered complete unless written objection is provided within 10 business days of delivery.

6. Intellectual Property Rights

6.1 Pre-Existing IP: Each party retains ownership of its pre-existing intellectual property. The Client retains ownership of their brand, content, and materials provided for the project.

6.2 Work Product: Upon receipt of full payment, the Client shall own the final deliverables created specifically for them, excluding:

• Third-party components, libraries, or tools (which remain subject to their respective licenses)
• Reusable frameworks, methodologies, or components developed by us
• Our proprietary development tools and utilities

6.3 We retain the right to display completed work in our portfolio unless otherwise agreed in writing.

6.4 Source code and documentation shall be provided to the Client upon project completion and full payment.

7. Confidentiality

7.1 Both parties agree to maintain the confidentiality of proprietary information disclosed during the engagement.

7.2 Confidential information does not include information that:

• Is or becomes publicly available without breach of these Terms
• Was known prior to disclosure
• Is independently developed without use of confidential information
• Is rightfully obtained from third parties

7.3 Confidentiality obligations survive termination of the agreement for a period of 3 years.

8. Warranties and Representations

8.1 Our Warranties: We warrant that:

• Services will be performed with reasonable skill and care
• Deliverables will be free from material defects for 30 days following acceptance
• We have the right to enter into this agreement
• Our work product will not infringe third-party intellectual property rights

8.2 Client Warranties: The Client warrants that:

• They have the authority to enter into this agreement
• Materials provided for the project do not infringe third-party rights
• They will provide timely cooperation and feedback

8.3 Disclaimer: Except as expressly set forth herein, we make no warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

9.1 Subject to applicable law, our total liability under these Terms shall not exceed the fees paid by the Client in the 12 months preceding the claim.

9.2 In no event shall we be liable for:

• Indirect, incidental, consequential, special, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Third-party claims (except for infringement as specified)
• Damages arising from Client's breach of these Terms

9.3 The limitations in this section apply regardless of the form of action, whether in contract, tort, strict liability, or otherwise.

10. Indemnification

10.1 Client Indemnification: The Client agrees to indemnify and hold harmless us from any claims, damages, or expenses arising from:

• Client-provided materials or content
• Client's use of deliverables in violation of these Terms
• Client's breach of applicable laws or third-party rights

10.2 Our Indemnification: We agree to indemnify and hold harmless the Client from claims arising from our infringement of third-party intellectual property rights with deliverables as delivered.

11. Term and Termination

11.1 Term: These Terms remain in effect for the duration of the engagement and any applicable warranty periods.

11.2 Termination for Convenience: Either party may terminate the agreement with 30 days written notice. Upon termination:

• Client shall pay for all work completed up to the termination date
• We shall deliver all completed work products
• Confidentiality obligations continue

11.3 Termination for Cause: Either party may terminate immediately upon written notice if the other party materially breaches these Terms and fails to cure within 15 days of notification.

12. Support and Maintenance

12.1 Support and maintenance services are provided separately from development services unless included in the project agreement.

12.2 Our standard support includes:

• Bug fixes and error corrections
• Technical assistance via email or designated channels
• Security updates and patches

12.3 Support does not include:

• New feature development
• Training or documentation creation
• Issues arising from Client modifications
• Third-party integration issues beyond our control

13. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

14. Dispute Resolution

14.1 The parties shall attempt to resolve any dispute arising from these Terms through good faith negotiation.

14.2 If negotiation fails within 30 days, disputes shall be submitted to mediation administered by a recognized mediation body.

14.3 If mediation fails, disputes shall be resolved by the courts of England and Wales, and both parties consent to the exclusive jurisdiction of these courts.

15. General Provisions

Entire Agreement: These Terms, along with any executed project agreements, constitute the entire agreement between the parties.

Amendments: These Terms may only be amended in writing signed by both parties.

Assignment: The Client may not assign these Terms without our prior written consent. We may assign these Terms to an affiliated entity.

Severability: If any provision is found unenforceable, the remaining provisions shall continue in effect.

Waiver: Failure to enforce any provision shall not constitute a waiver of future enforcement.

Governing Law: These Terms shall be governed by the laws of England and Wales.

Notices: All notices shall be in writing and delivered to the contact information provided.

16. Contact Information

For questions regarding these Terms and Conditions, please contact us: